Our suitcases are crafted using premium materials like high-grade aluminum and lightweight polycarbonate (PC), combining durability, functionality, and modern design.

Yes, all Hallsworth suitcases come with a 5 year limited warranty covering manufacturing defects. This ensures your luggage performs as expected throughout your journeys.

For our sample launch collection, we do not accept returns. However, we understand that situations can vary, and we are happy to consider refunds on a case-by-case basis. Please contact our customer service team for assistance.

To maintain your suitcase, use a soft cloth with mild soap and water to clean the exterior. Avoid abrasive cleaners or tools that could damage the finish. For any tough stains or concerns, feel free to contact our support team for guidance.

Yes, our carry-on and check-in suitcases are designed to comply with most major airline size regulations. However, we recommend checking your airline’s specific requirements before traveling to ensure compatibility.

If your suitcase is damaged while traveling, please file a claim directly with the airline or transport provider as they are typically responsible for handling damage during transit. For warranty-related issues, our customer support team will be happy to assist.